Data Protection
Last Updated: January 2024

BD Bajje Privacy Policy

At BD Bajje, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon, no surprises.

How BD Bajje Protects Your Data

Six core commitments that define how BD Bajje handles your personal information every single day.

Encrypted at Every Step

All data transmitted between your device and the BD Bajje platform is protected with industry-standard TLS encryption. Your personal details and payment information are never sent in plain text.

Never Sold to Third Parties

BD Bajje does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the bd bajje ecosystem.

Collected Only What's Needed

We follow a data minimisation principle at bd bajje. We only collect the personal information that is genuinely necessary to operate your account and provide our services.

You Control Your Data

BD Bajje gives you real control over your personal data. You can request access, corrections, or deletion of your data at any time by contacting our support team.

Clear Retention Limits

We don't hold onto your data indefinitely. BD Bajje retains personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by law.

No Unnecessary Tracking

BD Bajje uses cookies and analytics only to improve platform performance and your experience. We do not use tracking technologies to build advertising profiles or monitor your activity off-platform.

Your Privacy Matters. This Privacy Policy applies to all personal data collected by BD Bajje through the bd-bajje.net website, the bd bajje mobile application, and any related services. By using the bd bajje platform, you confirm that you have read and understood this policy. If you have questions at any point, contact us at [email protected].

01Who We Are

BD Bajje is an online gaming platform operated under a valid gaming licence and accessible at bd-bajje.net. For the purposes of this Privacy Policy, BD Bajje is the data controller responsible for the personal information collected through the platform.

When we refer to "BD Bajje", "we", "us", or "our" in this policy, we mean the entity that operates the bd bajje platform and is responsible for your personal data. When we refer to "you" or "your", we mean any person who accesses or uses the bd bajje platform, whether as a registered player or as a visitor.

If you have any questions about how BD Bajje handles your personal data, or if you wish to exercise any of your data rights, you can reach us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.


02Personal Data We Collect

BD Bajje collects personal data in several ways: directly from you when you register or use the platform, automatically when you interact with the platform, and occasionally from third-party verification providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, verification process
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically via platform access
Usage Data Games played, bet history, session duration, login times Automatically via platform activity
Communications Data Support chat transcripts, email correspondence Customer support interactions

BD Bajje does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless specifically required by law or regulatory obligation.


03How We Use Your Personal Data

BD Bajje uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways we use your personal data at bd bajje are:

  • Account Management: To create, maintain, and manage your bd bajje player account, including processing your registration and verifying your identity.
  • Service Delivery: To provide access to games, process deposits and withdrawals in BDT, and deliver the core features of the bd bajje platform.
  • Identity Verification: To verify that you meet the eligibility requirements to use bd bajje, including age verification and anti-money laundering checks.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the bd bajje support team.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited activities on the platform.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
  • Platform Improvement: To analyse usage patterns and technical data to improve the performance, reliability, and user experience of the bd bajje platform.
  • Responsible Gaming: To monitor gaming behaviour and identify players who may need responsible gaming support, in line with our obligations as a licensed operator.
  • Communications: To send you important account notifications, security alerts, and updates about changes to bd bajje's terms or policies.

Marketing Communications: BD Bajje will only send you promotional messages if you have explicitly opted in to receive them. You can opt out of marketing communications at any time by contacting support or updating your account preferences.


04Legal Basis for Processing

BD Bajje processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual Necessity: Processing that is necessary to perform the contract between you and BD Bajje — for example, managing your account, processing transactions, and providing access to games.
  • Legal Obligation: Processing that is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and responses to regulatory requests.
  • Legitimate Interests: Processing that is necessary for BD Bajje's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights and interests.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

05Data Sharing and Disclosure

BD Bajje does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy. The categories of third parties with whom BD Bajje may share your data include:

  • Payment Processors: bKash, Nagad, Rocket, and other payment service providers used to process your deposits and withdrawals. These providers receive only the data necessary to complete your transaction.
  • Identity Verification Providers: Third-party services used to verify your identity and age as required by our licensing obligations.
  • IT and Platform Service Providers: Companies that provide hosting, data storage, security, and technical infrastructure services to BD Bajje. These providers are contractually bound to process your data only on our instructions.
  • Regulatory and Law Enforcement Authorities: Where required by law, court order, or regulatory requirement, BD Bajje may disclose your personal data to the relevant authorities.
  • Fraud Prevention Agencies: Organisations that help BD Bajje detect and prevent fraud, money laundering, and other financial crimes.

All third parties with whom BD Bajje shares personal data are required to maintain appropriate security standards and to use your data only for the specific purposes for which it was shared. BD Bajje does not permit third-party service providers to use your data for their own marketing purposes.

International Transfers: In some cases, your personal data may be processed by service providers located outside Bangladesh. Where this occurs, BD Bajje ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.


06Cookies and Tracking Technologies

BD Bajje uses cookies and similar tracking technologies on the bd-bajje.net website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

The types of cookies used by BD Bajje include:

  • Essential Cookies: These are necessary for the bd bajje platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: These cookies collect anonymous information about how visitors use the bd bajje platform, such as which pages are visited most often and whether error messages are received. This data helps us improve the platform.
  • Functional Cookies: These cookies allow the bd bajje platform to remember your preferences and settings, such as your preferred language or display options, to provide a more personalised experience.
  • Analytics Cookies: BD Bajje uses analytics tools to understand aggregate usage patterns on the platform. This data is anonymised and used solely to improve platform performance and user experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bd bajje platform. BD Bajje does not use cookies to serve third-party advertising or to track your activity on other websites.


07Data Security

BD Bajje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. Our security measures include:

  • TLS encryption for all data transmitted between your device and the bd bajje platform.
  • Encryption of sensitive data stored in our databases, including financial information and identity documents.
  • Strict access controls ensuring that only authorised bd bajje personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of the bd bajje platform and infrastructure.
  • Two-factor authentication options for player accounts to add an extra layer of protection.
  • Monitoring systems that detect and alert us to suspicious activity or potential security incidents.

While BD Bajje takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, BD Bajje will notify you and the relevant authorities as required by applicable law.

You also play an important role in keeping your data secure. Please use a strong, unique password for your bd bajje account and never share your login credentials with anyone.


08Data Retention

BD Bajje retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The general retention periods applied by BD Bajje are:

  • Account Data: Retained for the duration of your account and for a period of up to 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction Records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction in accordance with regulatory requirements.
  • Identity Verification Documents: Retained for the duration of your account and for up to 5 years after account closure.
  • Customer Support Records: Communications with the bd bajje support team are retained for up to 3 years from the date of the interaction.
  • Technical and Usage Data: Anonymised usage and technical data may be retained for longer periods for analytical purposes, as it cannot be used to identify you.

When your personal data is no longer required, BD Bajje will securely delete or anonymise it in accordance with our data retention procedures.


09Your Data Rights

BD Bajje respects your rights over your personal data. Depending on applicable law, you may have the following rights in relation to the personal data we hold about you:

Right of Access

Request a copy of the personal data BD Bajje holds about you and information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held by BD Bajje.

Right to Erasure

Request deletion of your personal data where there is no longer a legitimate reason for BD Bajje to hold it.

Right to Restriction

Request that BD Bajje restricts the processing of your personal data in certain circumstances.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to BD Bajje processing your personal data where we rely on legitimate interests as the legal basis.

To exercise any of these rights, contact the BD Bajje support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request. There is no charge for exercising your data rights in most circumstances.


10Children's Privacy

The BD Bajje platform is strictly for adults aged 18 and over. BD Bajje does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the bd bajje platform in any way.

If BD Bajje becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account at bd bajje, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to online gaming platforms including bd bajje.


11Changes to This Privacy Policy

BD Bajje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this page periodically to stay informed about how BD Bajje protects your personal data.

Your continued use of the bd bajje platform after any changes to this Privacy Policy take effect constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.


12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way BD Bajje handles your personal data, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the bd bajje platform
  • Response Time: Privacy-related enquiries are responded to within 5 business days

Data Requests: To submit a formal data subject request — such as a request for access, rectification, or erasure — please email [email protected] with the subject line "Data Request" and include your registered account details. BD Bajje will acknowledge your request within 3 business days and complete it within 30 days.

Your Trust is Our Priority. BD Bajje is committed to handling your personal data with care, transparency, and respect. We collect only what we need, protect it with strong security measures, and give you real control over your information. If you ever have concerns about your privacy at bd bajje, our support team is available 24/7 to help.

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